Terms & Conditions

Terms & Conditions2018-10-31T08:52:45+00:00

Book orders

My books are shipped from The Netherlands. Unfortunately, more and more shipments get lost in the mail. If a shipment gets lost in the mail or for any other reason out of my control does not arrive, then my suggestion is to split the costs for the new shipment (both books and shipping).

eCourses

You get lifetime access to eCourses on the Udemy platform. This means that the information offered will always remain accessible. If there is a closed Facebook group included in the offer, this group will be supported for as long as we live and Facebook exists… 🙂

Cancellation policy for workshops

Cannot make it to a workshop? You can always invite a friend to take your place, provided you inform me of the change. There are no charges for replacement. If you need to cancel your reservation, the following fees apply:

  • Until 30 days before the event date: 10%
  • From 30 days to 2 weeks before the event date: 50%
  • Within 14 days before the event date: 100%

 

Cancellation policy for retreats (excl. Cruise your Business)

Booked a retreat (for example the writing week), but cannot make it ? You can always invite a friend to take your place, provided you inform me of the change. There are no charges for replacement.

Should you need to cancel your reservation, the following fees apply:

  • More that 90 days before the start of the writing week: 15%
  • Between 90 – 30 days before the start of the writing week: 50%
  • Within 30 days before the start of the writing week: 80%

Cancellation policy for Cruise your business

  • The ANVR terms & conditions will apply to this cruise

  • Reservation requires a 25% downpayment

  • In case you can’t come along but already booked the cruise? Someone else can take your place for the workshop part. Costs involved for changing the name with the cruise line may amount to 50% of the cruise price.

 

Cancellation policy for presentations

Have you hired me for an event and do you need to cancel?

  • More that 90 days before the start of the writing week: 15%
  • Between 90 – 30 days before the start of the writing week: 50%
  • Within 30 days before the start of the writing week: 80%

Mastermind agreement

Participation in a Mastermind is an investment in yourself and a commitment that you enter into with me, yourself and the group. It is the commitment to complete the entire Mastermind cycle. You cannot drop out early and you can not be replaced by someone else. There are no refunds.  If you experience problems with continuity, we can try to find a solution that will mean that you can continue to benefit from the current Mastermind, such as providing recordings of the sessions you can not attend, where you have the opportunity to ask questions in advance.