Terms & Conditions

Terms & Conditions 2017-05-25T17:19:29+00:00

Book orders

My books are shipped from The Netherlands. Shipping costs quoted are for delivery within the Netherlands. For international shipping I will check the shipping fees and contact you for a ‘go’. Unfortunately, more and more shipments get lost in the mail. If you want to avoid this risk, choose to insure your shipment (additional cost). If a shipment gets lost in the mail or for any other reason out of my control does not arrive, then my suggestion is to split the costs for the new shipment (both books and shipping).

 

Cancellation policy for workshops (excl. writing week and cruise your business)

Cannot make it to a workshop? You can always invite a friend to take your place, provided you inform me thereof at the time. There are no charges for replacement. You should need to cancel your reservation, the following fees apply:

  • until 30 days before the event date: 10%
  • from 30 days to 2 weeks before the event date: 50%
  • within 14 days before the event date: 100%

 

Cancellation policy for the writing week

Booked the writing week, but cannot make it ? You can always invite a friend to take your place, provided you inform me of the change. There are no charges for replacement.

Should you need to cancel your reservation, the following fees apply:

  • more that 90 days before the start of the writing week: 10%
  • between 90 – 30 days before the start of the writing week: 50%
  • Within 30 days before the start of the writing week: 80%

 

Cancellation policy for Cruise your business

The €250 downpayment is non refundable, but guarantees you a room on the cruise.

The total price of the cruise needs to be paid before June 1st 2018.

In case you can’t come along but already booked the cruise? Someone else can take your place for the workshop part. Costs involved for changing the name with the cruise line may amount to 50% of the cruise price.

Need to cancel your cruise? The following cancellation fees apply:

  • Up to one year before the cruise: only the €250 downpayment
  • Between 1 year and 3 months before the cruise: 15%
  • Between 3 months and 6 weeks before departure date: 50%
  • Within 6 weeks before departure date: 100%

 

Cancellation policy for presentations

Have you hired me for an event and do you need to cancel?

  • Cancellation fee until 30 days before the event date: 10%
  • Cancellation fees from 30 days to 2 weeks before the event date: 50%
  • Cancellation within 14 days before the event date: 100%